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New Relic: Affordable Log Monitoring

Coming from a security background, I am used to logging everything for investigations and audits within a SIEM. The only problem is that many solutions out there are very expensive for a small business. I have used New Relic in the past as a logging solution, and I have had good experience with the product itself and with support when I have needed them.

You might ask why should I give New Relic a try?

Lets start with a few bullet points, and perhaps expand a little one them if needed.

  • You can start for free and see if the tool meets your needs
  • The integrations with New Relic are fairly extensive and easy to configure
  • They have good documentation
  • 500+ integrations

What do you get for free?

  • 100GB of data ingest per month
  • Unlimited basic users
  • 1 full platform user
  • 500 synthetic checks per month

What are some things you don’t get for free?

  • You don’t have the option for Data Plus
  • No HIPAA or FedRAMP compliance
  • You get a max of 5 Full platform users at a cost of $99/month
  • No SAML SSO
  • No automated user management
  • Support is very limited, you basically have the community forum

What happens after the 100GB of data is ingested?

You can pay for additional storage once you get tot he 100GB limit each month, the price is $0.30/GB, if you need data for 90+ days then the Data Plus feature is what you are looking for but comes with a 0.50/GB price tag.

What is the difference between a basic user, a core user, and a full platform user?

While you can get the same list here I will go ahead and list them out.

  • Basic User – Unlimited, free
    • Customer charts and dashboards
    • Unlimited queries
    • Data integrations, APIs, and agents
    • Receive alerts and notifications
    • Search/view logs
  • Core User – $49/month (everything basic user has with addition of…)
    • New Relic CodeStreamd integration
    • Errors Inbox
    • Advanced logs capabilities
    • Build & run custom New Relic One Apps
  • Full Platform User – $99/month (everything core user has with addition of…)
    • Application performance monitoring (APM)
    • Infrastructure monitoring
    • Kubernetes
    • Distributed Tracing
    • Networking Performance monitoring
    • Browser & Mobile monitoring
    • Synthetics monitoring
    • New Relic I/O
    • Serverless monitoring
    • Alerts and AIOps
    • Service/entity maps

I think this article covers most of the items that might be of interest to someone looking into getting started with them. I would also like to note that I get nothing from this article, I am not trying to get you to use New Relic because I am paid by them in any way. Furthermore, I will most likely be doing another article in the near future on other solutions.